Suspension & Termination

This Suspension and Termination Policy ("Policy") governs Vexion’s authority to suspend, restrict, or terminate access to Services.

This Policy forms part of the contractual agreement between you ("Customer", "User", "you", or "your") and Vexion.

This Policy applies to all Services and infrastructure provided by Vexion.

Vexion reserves the right to suspend Services immediately, without prior notice, where reasonably necessary to:

• Protect infrastructure integrity;
• Prevent abuse;
• Mitigate security risks;
• Prevent service disruption;
• Comply with legal obligations;
• Enforce agreements;
• Investigate suspected violations;
• Prevent fraud;
• Protect other customers.

Suspension may occur automatically or manually.

Vexion may terminate Services immediately, without prior notice, where:

• Agreements are violated;
• Abuse is detected or suspected;
• Fraud is detected or suspected;
• Payment obligations are not met;
• Legal or regulatory risk exists;
• Continued service poses risk to infrastructure.

Termination decisions are at Vexion’s sole discretion.

Vexion may suspend Services based on reasonable suspicion alone.

Suspension may occur before completing an investigation.

Vexion may take immediate action to protect infrastructure, including:

• Suspending Services;
• Blocking network access;
• Restricting account access;
• Isolating infrastructure.

Such actions may occur without notice.

During suspension:

• Access to Services may be restricted or unavailable;
• Data access may be restricted;
• Services may not function normally.

Suspension does not relieve payment obligations.

Upon termination:

• Access to Services will cease;
• Data may be permanently deleted;
• Access to accounts may be revoked;
• Services will not be restored.

Customers are solely responsible for maintaining backups.

Suspension or termination does not entitle customers to refunds.

Protection of infrastructure, systems, and customers takes priority over continued service availability.

Vexion may cooperate with law enforcement or regulatory authorities.

This may include disclosure of account information and logs where required by law.

Customers remain liable for all outstanding fees following suspension or termination.

Customers agree to reimburse Vexion for costs arising from violations, including:

• Investigation costs;
• Legal costs;
• Infrastructure repair costs;
• Administrative costs.

To the maximum extent permitted by law, Vexion is not liable for damages arising from suspension or termination conducted in good faith.

Customers may submit written appeals to:

legal@vexion.io

Vexion is not obligated to reverse enforcement actions.

Vexion may modify this Policy at any time.

Changes become effective upon publication.

Continued use of Services constitutes acceptance.

This Policy survives termination of Services.

This Policy is governed by the laws of Queensland, Australia.

You submit to the exclusive jurisdiction of Queensland courts.